# Contact You can contact us with: * [Discord](https://discord.gg/4G3Xdqt) (recommended) * mail: * [Website Chat](https://automation-docs.lazymerch.com/troubleshooting/www.lazymerch.com) {% hint style="info" %} On our Discord server you can not only create tickets, but also see when we are online. You can talk with other members about the tool or the POD business in general. We therefore recommend to have a look there. {% endhint %} ### Checklist You can contact us at any time regarding questions, problems, requests or other concerns. In order for us to help you as quickly as possible, please make sure that you have worked through this checklist: * [x] checked if one of the problems is mentioned in the [occasional errors](/troubleshooting/occasional-errors.md) * [x] tried to apply the first solution suggestions from the helpdesk * [x] read how to write a [meaningful ticket](/troubleshooting/tickets.md#how-to-write-a-ticket) * [x] chosen a contact option * [x] patiently waiting until receiving an answer (sending your request on multiple contact options won't make us reply faster) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://automation-docs.lazymerch.com/troubleshooting/contact.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.